FAQ

Yes, at Lux Pro Cleaning Services, we are committed to providing the highest quality cleaning services to our customers. We stand behind the work of our professional cleaners and guarantee your satisfaction. If you are not fully satisfied with the cleaning service provided, please contact us within 24 hours of the service, and we will re-clean the specific areas free of charge. Customer satisfaction is our top priority, and we strive to ensure that our clients are happy with the level of cleanliness in their homes or businesses. We believe in building long-term relationships with our customers based on trust and the consistently high standard of our cleaning services.

To book a cleaning service from Lux Pro, simply give us a call. Our team will work with you to understand your cleaning needs, schedule availability, and any specific requests you may have. We offer flexible booking options to accommodate your busy lifestyle, and help you customize your service by selecting the level of service you would like as well as any add on's you would like us to focus on. Once your booking is confirmed, our professional and trained specialist will arrive at your home at the agreed-upon time to provide you with the highest quality cleaning service. Lux Pro is committed to delivering reliable, efficient, and exceptional cleaning solutions, so you can trust us to take care of your cleaning needs with the utmost care and attention to detail.

At Lux Pro Cleaning Services, we understand the importance of using safe and effective cleaning products, especially for clients with allergies. We prioritize the use of eco-friendly, non-toxic, and hypoallergenic cleaning products to ensure the well-being of our clients and their families and our cleaning specialist. Our team carefully selects products that are gentle on sensitive skin and respiratory systems, while still delivering exceptional cleaning results.

A: 24 hours before your cleaning is scheduled, you will receive a text message reminding you to tidy up before the big day! On the day of your service with Lux Pro Cleaning, you can expect a team of professional and friendly specialist to arrive at your location promptly within the scheduled time window. They will bring all the necessary cleaning supplies and equipment, including eco-friendly cleaning products, ensuring a thorough and efficient cleaning process. Our team will carefully follow the customized cleaning plan that has been tailored to your specific needs and preferences, paying attention to even the smallest details. Throughout the service, our cleaners will maintain open communication with you, addressing any questions or concerns you may have.

After your service is complete, you can expect a thoroughly cleaned environment. Our professional and experienced team pays attention to every detail, ensuring that your space is left sparkling and fresh. We use eco-friendly and non-toxic cleaning products to ensure the safety of your home. Additionally, we will follow up with you to ensure that you are satisfied with the service. If there are any concerns, we are happy to address them promptly. Our goal is to provide you with a clean and comfortable space, and we take pride in our commitment to customer satisfaction.